CANCELLATION AND REFUND POLICY
All Sales Are Final
All ticket purchases for Wellist Week are non-refundable. Due to the nature of event planning and capacity management, we are unable to accommodate refund requests under any circumstances. We encourage you to carefully review your selection before completing your purchase.
Ticket Transfers
If you are unable to attend Wellist Week, you may transfer your ticket to another individual at no additional cost.
-
Ticket transfers must be completed using the official transfer link provided in your registration confirmation email.
-
All transfers must be finalized prior to event check-in.
-
The new attendee will receive a confirmation email once the transfer is complete and will be able to check in using their own credentials.
If you need assistance with your transfer link or cannot locate your confirmation email, please contact our team at admin@wellistweek.com.
Escalation Policy
We understand that unique situations can arise. If you have a concern that requires escalation, please submit a detailed email to admin@wellistweek.com no later than 7 calendar days following the close of the event.
While refunds are not available, we will review all escalation requests in good faith to ensure a fair resolution, which may include transfer credit toward a future event or documentation for third-party reimbursement requests (e.g., employer or sponsor).
Event Cancellation or Rescheduling
In the unlikely event that Wellist Week is postponed or canceled by the organizers:
-
Ticket holders will be notified via email at the address provided during registration.
-
All registrations will be automatically transferred to the rescheduled date or converted to credit for a future event.
We are committed to creating an exceptional experience and appreciate your understanding and support of these policies, which help us maintain the highest standard of programming and logistics.
For questions, concerns, or assistance, please contact us at admin@wellistweek.com.